About Marrocco Writing & Editing
• Expertise
Bernard Marrocco is a member of the Editors Association of
Canada, and holds a BSc in physics (University of Toronto),
MSc in physics (University of Western Ontario), as well as a
BEd (Western Ontario).
His conceptual expertise includes:
| creative and technical writing |
substantive, structural and stylistic editing |
organizational processes
(development, review, approval,
deployment and improvement) |
process system integration and verification |
| people management |
project management |
| standards compliance |
training development, delivery and assessment |
| decision analysis and resolution |
risk management |
| auditing |
metrics and reporting |
| planning and strategy |
ISO/TL |
| root cause analysis |
reliability and maintainability |
He has extensive experience with computer applications and
languages, including:
Microsoft Office
(Access, Excel, PowerPoint, Word) |
OpenOffice |
Other Microsoft
(Project, Publisher, Visio, Windows) |
Framebuilder |
| HTML/XML, and other web technologies |
Livelink |
| MiniTab and SigmaXL |
Oracle/SQL |
| Unix, Linux |
Doors |
| C/C++, Perl, Java/script |
The Gimp |
• Experience
Bernard Marrocco has been writing and editing for five years.
His sixteen years with Nortel in Canada and abroad included
work as the corporate business process architect for research
and development. In this role, he was responsible for the
content and integrity of the product engineering and
management system, enabling the thousands of staff around the
globe to work consistently, effectively and efficiently. As a
leader, he managed and worked with teams researching, writing
and implementing complex inter-dependent procedures, tools
and metrics (including the development and delivery of
training), while ensuring compliance with corporate policies
and external standards. An ongoing challenge was not only to
successfully manage a constantly and rapidly changing business
environment, but also to spearhead internal initiatives
supporting improvements in cost and efficiency. He was awarded
the Chief Technology Officer's Gold Award of Merit in 2008 for
his accomplishments.
Previous to Nortel, Mr. Marrocco's experience included work
with a consulting engineering firm in the development and
documentation of an expert system for the Canadian Space
Agency, through the Canadian government's STEAR program.
This work was done collaboratively with Queen's University at
Kingston.
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